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Porsche Centre Wolverhampton is temporarily closed

Porsche Centre Wolverhampton has been carefully monitoring the situation surrounding coronavirus.

The health and safety of our customers is our number one priority. Porsche has already taken measures to help prevent the spread of the coronavirus within the Porsche network to protect customers and employees. Taking into consideration the most recent communication from the World Health Organization and our government, we have decided temporarily to close Porsche Centre Wolverhampton.

We feel this decision is in the best interest of our customers and employees.

When we are able toreopen, we will email our customers to inform you. In the meantime, you can keep up-to-date with the status of our Porsche Centre closure through our social media channels and our Centre website, where we will continue to bring you all the news from Porsche. We feel that this decision is in the best interest of our customers.

Please contact us on  info@porschewolverhampton.co.uk  if we can be of any assistance during this time.

 

Porsche Cars Great Britain Coronavirus Update

In line with current government guidelines all Porsche Centre showrooms in the UK are now closed and their workshops are not able to provide routine maintenance at this time. The specialist Porsche team that runs our UK-based Customer Assistance Centre is working remotely and remains fully operational to take your calls or emails. If you are a Porsche customer in one of the categories recognised by the government to continue working we will do our best to facilitate any urgent repairs your car may need, and to keep you mobile.

In the event of a breakdown Porsche Assistance is still operational. We will ensure that you and your car are returned home safely. If you are not in one of the categories recognised by the government as essential then we hope you will understand why we may not offer the normal range of mobility options at the present time.

You can contact Porsche Cars Great Britain using the below methods:

For general customer queries/questions
Phone: 03457 911 911
email: customer.assistance@porsche.co.uk

Porsche Assistance (In the event of a Breakdown): 0800 777 123

How to find us

 

How to contact us

Porsche Range

You can contact us by phone or email using the details below:

Tel: (+44) 1902 394 010

Email: info@porschewolverhampton.co.uk

Alternatively please visit us in the showroom, you can use the details below or click the button to view our location in Google maps.

Meet the team

Centre Principal

Jodi Macdonald

Centre Principal

Tel: (+44) 1902 397 911

Email: jodi.macdonald@porschewolverhampton.co.uk

New Car Sales Manager

Ben Robinson

New Car Sales Manager

Tel: (+44) 1902 397 911

Email: ben.robinson@porschewolverhampton.co.uk

Service Manager

David Joyce

Service Manager

Tel: (+44) 1902 397 911

Email: david.joyce@porschewolverhampton.co.uk

Business Manager

Mark Bailey

Business Manager

Tel: (+44) 1902 397 911

Email: mark.bailey@porschewolverhampton.co.uk

Parts Manager

Craig Jones

Parts Manager

Tel: (+44) 1902 397 911

Email: c.jones@porschewolverhampton.co.uk

Business Manager

Kelvin Lewis

Business Manager

Tel: (+44) 1902 397 911

Email: kelvin.lewis@porschewolverhampton.co.uk

How to make a complaint

Financial Ombudsman Service

We aim to provide you with a high level of customer service at all times, but if you need to complain and you are not satisfied with our response you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). 

For further information about the FOS and eligibility to refer a complaint to them you can visit the FOS website: www.financial-ombudsman.org.uk.

Motor codes

Our Porsche Centre is a subscriber to the Motor Industry Code of Practice for Service and Repair. You can therefore refer any complaint about service and repair where you remain dissatisfied with our response to Motor Codes by visiting  www.motorcodes.co.uk.

Motor Codes provides a CTSI certified Alternative Dispute Resolution (ADR) service.